We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality goods. Recommend. Delivered in Murmansk for 2 weeks
It's the best backpack ever. It's amazing product. Hight quality Very nice. A Seller is well done Reccomend 100% Найвдаліше zamovlennya alіekspres for three prophets. All duzhe yakіsno ask mіtsna tkanina. All брендована починаючи OD етикетки to замочків. Berіt not пошкодуєте
Backpack arrived in Krasnoyarsk in 2 weeks, courier to work. Bag of good quality, it seems that in the main office can fit the laptop and the 17 inch T. To. 15.6 sets vlёt. The Only downside is heavy, but it is directly related to the quality material. Generally satisfied with the purchase.
Great product, price and delivery service - thanks!
Backpack zachetny will look like worn
A second backpack in the store, quality excellent! First served me faithfully for 2 years, though that I only did (it and so far in order, only with one of the small problem happened, decided to buy new, more spacious). A special thank you for delivery: Have warehouse in Russia, delivery to the address. If you could, it would put 6 stars for the price, quality and delivery speed.
Excellent backpack medium spaciousness. Depth medium office is 11,5 cm. Zipper and locks fastened easily. Backpack is made of multi-layer material. Delivery is made couriers IML for 4 days. IML Уведомляют about shipping Вайбере. Recommend.
Delivery fast, handed the courier. Backpack good. Pleased tight back
Excellent backpack, very good quality. Delivered to Novosibirsk for a week!
Delivered quickly, to the door. Quality stunned. Backpack huge. Pockets enough. THE present Code Lock. Main zipper real double, even those not met. Highly recommend!!!
Laptop 17 inch good fit in your pocket, backpack not much pot-bellied, enough space for everything you need. In a gift lock the zipper.
Product description. From Order to delivery up 4 days :)
Excellent backpack. Many pockets, material is waterproof, lightweight. Satisfied with the purchase.
Amazing Quality, the best Seller until now for HangBag
Backpack super. Sturdy, well-cut. An office for laptop, double zipper pockets. I enjoyed it, thank you very much!
Husband saw a similar pack at work and he liked. Been looking for in stores, there is only one model of the city (it decided to order in official store on Ali. Chose this pattern backpack, because it is. It was necessary to place big laptop. Unfortunately models in which included 17 inch laptop we didn't find, but for 15,6 inch was great choice. Goods shipped quickly, company SDEK. Unfortunately organization delivery process in this company suffers, so we had to be patient and put up, that they are not working all online. Finally a week we joyful got our order. Backpack packed in its original packaging. It is completely original. Materials are high quality, zipper durable and all work, branded lining!! the 3 external offices and 2 hidden on the back (for laptop and for the valuable things) included in the same small lock. this model has a USB connector with an extension cord, which is also very nice. My husband happy, thank you!!
Shipping from Moscow to Sverdlovsk region only for 9 days, track all over. Smartly packaged, at present the most it! Quality at a very high level, the description. As a gift and write in a review put small combination lock. What to say, for the cost of did not expect such a high quality. Definitely recommend to buy.