We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine! Ordered the same year ago carried almost every day. A little wiped area and broken core lock (but rather due to incorrect use… Sometimes it had much to fill it, although I understand that this bag for phone, keys, card etc. stuff). In general, when seen on sale this bag, once a new order. Really I love her and diversity is not necessary)
Bag шикардосная!!! Leather soft, certainly not original, but high quality! Delivery fast.
As the photo. Delivery fast
Super. Under the General zipper 3 compartments. Outside 2. Very beautiful. Buy with coupons 1247р-370р
Great bag recommend it as in the photo
Fits the description of goods, delivered quickly
As always on top. Delivery fast
Last bag ordered the same, but the red color. It was amazing, soft, not unlike naturalki. This is more rigid, everything else is fine, comfortable.
Great bag, good and high quality made) Very like, buy not the first bag manufacturer, always is good and the price is also)
Got my purse, and very happy with it! Fine quality for such a low price! Ordered, but the store has contacted me and wrote that they run, to select a different color. I chose the dark green. Color very much. Even happy, the result that was not beige :) Bag sent very long time due to some confusion (ordered a black Friday, so maybe there). But she came days for 10.
Nice bag. The parcel was well packed, come without damage. Think the material is softer.
Great bag! Love a lot of pocket. Color lmuddy is darker than the picture. need very strongly reject laptop cover back to get the color, looks like a bag. Like lighter. handle plump, magnets hidden under the skin. and then have the same bag, but with magnets on top and they come off. AND here all the attention. Like the bag, but in bright colors. (White, Cream White, peach, pink-short for summer) Unfortunately, are there only for America. Sent the goods immediately because of 11.11.18. But it's nothing)) the store answer immediately. Shipping took a week. Thank You very much!!!
Long order processing, but fast shipping. The quality is excellent. No smell, do not stick out. I AM happy.