We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There were no tracking, but backpack came quickly. After a complete inspection found one small issue)
Product description. Many departments and Roomy enough. Seams and zippers are of good quality. Center zipper-true double. Water does not pass. Headphone hole is. USB powered, wire from USB included (no battery). THE gift is small lock. Backpack happy. All advise, you will not regret. To Old Оскола reached for 10 days. All good luck!
Excellent quality. Take-not regret!!!
Super-backpack! The reviews have for 8 grade language school-all textbooks on 8 lessons are placed, физкультурная shape and thermos too. Happy that backpack holds its shape. For college too big (no need to take a number of books). Recommend.
Backpack excellent! Zipper, fabric, design, all very much. My husband happy, I want the same but smaller. Delivered quickly, ordered in weekend, Tuesday he was with me.
All as the described…
Like To Be A Good gift
Good products, Fast delivery.
Very good quality! Thank You, store as described, recommend.
Urun aciklandigi surah as stated like and estimated icerisinde arrived. Tesekkurler.
Ordered three backpack for the whole family. This backpack is suitable, for both men and women. Just fine-cut, double zipper, a large number of pockets, offices, breathable back support, reliable, weighs 1 kg. The size you can see the pictures that laptop 15 inch fit without problems with stock. At the same time, it looks neat. For work. Cover a, like a rubberized or something, It looks expensive. Of the three backpacks very thick. Delivery has been split into two parcel, one parcel brought home (IML), a second taken at the post office, just with this backpack (Аурум delivery). Came almost at the same time for 10 days, considering that took the black Friday, it quickly. Yet much stock, if you take three backpack, is worthy of the discount, each bag made of 1200 rubles a, although full price they have 1620 to 1860 rubles. Thanks to the store.
Everything is fine, backpack in terms of-perfect. My 15 inch laptop breaks in special. Pocket like clockwork.
good and good product! I
Good bag!!! The Department for laptop 15,6 laptop comes close. In addition to the laptop to nothing else comes to, well, maybe it's right. For laptop backpack Reduces storage capacity large office. Shipping of RF. Only sent nearly a week.
The backpack is Super well, very good furniture acabadoos OS, the fabric is waterproof and seems strongman, without doubt the recommend and have received in 15 days, good store!!.