We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything's fine. The only negative of this model is touch buttons. Decided to correct-stopped the play. Pulled out one earpiece-stopped playing. AND the like.
The product corresponds to the description. Do not read the reviews as Tavor is really normal. then after using some time I will add a review. The product went through Finland for a long time.
Unlike the T-elf box _ the charger is more light weight and the cover dangles. Headphones now right and left (different do not confuse) in the first version as connected and there will be headphones were the same. The sound is more rigid. Where's bass? The sound disappointed. In the fallow version, the charge level was displayed when the pop-up window on the phone (Android) is now not present. I will continue to use the first version. .. I will give this to those who have no headphones
They work well, the hard battery but they don't hear very high.
Everything corresponds to the description, as always everything is on top
I am satisfied with the store, received the parcel quickly and free shipping!
Item received missing, missing proof
Thank you. It came quickly.
Excellent ears, sit and sound better than the model HI of the same brand.
Very good, easy to match, don't let go. Good sound
Great balance between price/quality. Earbuds working as should be. The size of the earbuds are really small, barely noticable when wearing.
I like small headphones plugs, on the recommendation of my son decided to buy these, before that I went with wires. Very well sit and do not interfere, almost do not notice their presence in the ears
It seems that everything works, but there is a feeling that the left earpiece plays quieter, and the lid on the base is very flimsy, it repays that it will be delayed, a little later I will add a tip
The goods are good! This money is worth (1100r). Sensor sensitive truth. Do not like when you return the headphones to the base, they do not turn off the phone. You have to disconnect from the phone. Now we'll get through the communication. No noise reduction. If in the background someone says or passes the car, then I and the interlocutor can not hear. I will not shoot the ball for this. Not the price to find fault categorically. Music. Sometimes plays well, sometimes jumps connection. Annoying terrible. You have to overload the headphones. For music lovers they will not go. Good headphones, are respectively. The store is not sociable. The parcel was sent for a long time, through Finland. That's all.
Everything is fine