We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ALL FIVE STARS!!!!!!!!!
Very decent headphones. The Sound is very good, no noise. I AM happy.
Nice mellow sound.
The Headphones work really well, good sound mic works well.
Delivered by courier to your home. Description, it works as stated.
After 30 days, the item arrived to my place in Myanmar (Might be busy season). First class packaging. Product is very fine - satisfied upon this. Sound quality is amazing. Bluetooth is working well.
Very nice product. Good quality sound is awesome. Thanks for the store.
Arrived on time, i could connect it to my tablet, works perfectly
I loved it and service and delivery and the goods! All fine-five stars!
Super earphones!! Fast shipping from Moscow
Attention!!! Led To the much-vaunted reviews. Bought Ears are not bad but there are two very important posts about that all silent!! 1 hole in амбишурах small!! Ear put to work and after 20 minutes start to hurt your earlobes. Ideal for girls women have ears smaller than пацанов. They have placed the rules. 2 If you wear ears contrary to his left ear on the right side, then presses in my opinion much better… Play Normas, the Bluetooth is better than wire Total value for money for girls version of the perfect, currently потоврно took.
Excellent headphones. Second buy (as a gift) himself took three years ago. Battery super. Quality for "amateur". Negative is just that bow plastic. AND in general, is a great option for your money. On sale, discount cost 1110 ruble. Gallery there as in taking a gift.
Everything is fine. Happy Baby!!!