We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Packing good looks. The product itself looks also good looking, only feels the function button cheap to, the sound is moderate. Delivery in 4 days to Netherlands.
Excellent quality is my segúnda purchase of this product.
Shipment dotarła courier in 3 work days!!! Goods consistent with the description. Recommend
Use in the car, accept calls. It works, hear perfectly, even if the ears are not wearing. Packed with dignity, plus itself packaging headphones very impressive. One negative-an adult male round neck тестоваты-not comfortable to wear.
After ordering, until the County. Area-five days. Good "ears", the third in the family.
Great quality, sipping time ultra fast. Recommended store!!!
Good headphones! Fast shipping!!
Earphones perfect. Firmly hold the head and solidly made! All game elegantly on BT and via cable. Only for you You can doczepić, it could be głośniejsze but it so on the sidelines. Shipment Came in 7 days! Recommend!
Order to match the description.
Fast shipping. Shipping 2 weeks.
AND so подведём result. Bought just two of this T3 and T6Active. with regard to the first is T3 headphones fully fell short of expectations, very high quality sound good Bluetooth adapter catches around the home. Convenient switch system rewinding and pause. Equipment USB for charging and aux connect directly to the source. Battery is not disappoint worked for ears and a half change is an hour in view of the road. Packed well
Quality is great! Delivery very fast but not monitored, in Lipetsk week Courier!