We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Headphones arrived very quickly, directly to the door. Before there were T2, from the same company, so compare'll with them. The Overall build quality is much better. Headphones stopped squeaking and twitch and feels became stronger. Color sit tight, do not hang out, but at the same time and the ears are not too tight. Амброшуры now safely removed. The Sound Is also better. There is no feeling of foam inserts between the ears and speakers. Only, active squelch works extremely mediocre and, in fact, noise is no pressure. Otherwise, extremely high quality headphones for the price. A cut above the predecessor.
very good quality for good price,Im very pleased.
Good headphones, recommend to buy! Bought 11.11 of 27 dollars. Thank You Very Much! Recommend!
As always, all Is Super! Thank You Very Much! Recommend!
Sweet voice pure comfortable and recommend it Love it Thanks
nice budget headphone. Noise canceling could be better, but the headset itself is already enough to mute the sorroundings. Good construction and sound quality
Great product, well protected for Shipping. Active Cancellation works well for the price. Very good brand!!
The headphones are very good but as the TN is deficient in frequencies above 2 kHz but it is better than the TN at high frequencies! The reducer noises works and is good but affect certain frequencies of sounds is listening. Being poor in treble gives to hear songs long without irritation. Overall it is good not only has a sound "crystalline"! A good equalizer can be helpful! Carton very beautiful and VERY WELL PACKED and the accessories are also of great quality and the battery lasts 2 days of intense and 5 mode use moderate! This I indicate yes!
Best quality bought 2 really happy with my purchase was only $25 very good battery life!! Sound amazing.even better than bluedio t4s
overall T5 is great value for money (sub 30$ headset) .Bass is deep and battery life is excellent
Very good product. A little heavy, but with good quality sound.
Received order after one month. Good product with reasonable price
Earphone can be said "Name Brand", workmanship and sound Bluetooth-worthy. compared with "Sonya" for 10 m. p. Proved to be not bad. the sound is "neutral", not a bass, like M2 +, but even in the whole range of the bass and high выравниваем equalizer, if that, but me and so went. well packed, delivery.