We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shipment was delivered on the 19th day after ordering the goods. Well packaged. Nice design. Good sound for normal listening. Thank you to the store. I recommend.
Arrived fast very good
Great headphones. Beautiful clean sound. Even the bass is pretty decent. I can recommend.
It has the second-took the gift. AND will take more. Quality is always on top. Battery lasts a week. The sound quality is excellent. Bow one-piece metal.
New condition pulpitis product منتاز recommend all بالتعامل with store
The product is quality and workmanship very good, is quite comfortable and cobra all ear, at first it was much pressure in the head but with the time was getting used. It has a very good sound quality and pulls for bass, also can isolate the external noises, the insulation is only passive and not "active" as stated in the description. Battery is the strong point am already using the a week on average 2 hrs per day and still did not charge.
Product complies with the description. Fast delivery and good price. Recommend
It is an amazing product for this price range. Got it in 18 days in a good shape.
best bluedio headphones love them .thanks guys
Fast shipping. Product quality. Well packed. The track can be traced. Match the description.
Fast shipping, it works right!
Audio quality. Sitting superior. Bluetooth connect with no problem. Arrival within three weeks. Recommend.
Got it fast, but didn't unpacked. So don't know about quality
Thank you received the product very well packed without any defect Am satisfied with the product
Good, sturdy ears.
Excellent headphones. Very comfortable, never pressed, pleasant to the touch, the feeling of quality build. Are perfect for music, and games, no delay no. For my money great thing.