We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good headphones. The sound is super. Big bass and sound in 3D. Received in 3 days since France. Perfect. Quality/Price perfect.
Very good sound quality, product quality and super fast shipping, only + + +
strong bass and clean sound.better than i expected and price is lower than same tier headphones.delivery was the fastest(if your order is from your country).package is awesome.it works perfect.
I already use the Bluedio T5 model every day on the train. Initially, I was targeting Bluedio V model but as it was not available for France, I took this model that seemed to have the same audio characteristics. This model is more solid and more comfortable, The hoop fits is better on the head, the headphones are closer to my ears. At first, the sound seems a little too "bassy"in comparison to the T5. Unfortunately, as I did not receive the manual, I will see for the settings later.
Bluedio as always on top, fellows and keep it up!!! Taking 3 headphones this firm. Sound is beautiful, ergonomics, too. Despite not lightweight fit well on the head. Presence of the separate volume buttons and switching tracks. Very quickly connected to the phone, even after the break the connection. Connector for charging type micro USB, it is necessary to second wire headphone) Is discovered one negative, as in the previous models, while walking or other movements head thunder button, fix please
wow its unbeliavable, its wonderfull. Thanks A lot.
Interested store, really strong quality product, really really fast shipment and good price. Thanks for the experience.
Thank you. Super headphones. Extraordinary sound.
Thanks for the timeliness, excellent headset, fully satisfied for a very good value for money.
All ok well packed the headset is good quality by against her, There's only low it's horrible
Verry good vendeur very good produit quality rapiditee
Thank you. Strong bass, clear sound
Delivery in 3 days! Doubts 'S opening parcel (protectors unglued, box carton open?!), as seen in some feedback, But ultimately the helmet once coupled to my phone ...... Ouaowwwouuuuu! What sound! Me which am musician, rendering is quasi perfect on all frequency!!! A slight correction bass trés handed down for alleviating a little, and we go for hours d'écoutes... Super product, I don't regret having invested more than other articles, not disappointed for now :-)!
The sound is good and good quality helmet.