We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent products. I arrived well packed. It connects to bluetooth without any problem. I can accept calls. And call from the clock.
Good touch screen, on max volume of speaker-louder than I expected. Very good watch for money. Not yet tested with sim and memory cards. Thank you store.
Товаром довольна.Всё работает.Спасибо
Thank! Everything came quickly, 2 weeks and high quality. Recommend.
Thanks its always nice to buy from you. Have a awesome day.
Это наш третий заказ у данного продавца. Все дошло в отличном состоянии, Знакомые увидели у нас эти часы, сразу попросили заказать им 2 штуки, поэтому не распечатываем. В качестве уверены, т.к. первые часы носит муж. Часы уже себя зарекомендовали, как отличный и качественный товар. Выглядят шикарно. Рекомендуем и товар и продавца! Оба заказа пришли в одной упаковке. Супер! Мы все очень довольны.
the store sent my order quickly. packed perfectly. goods much the description. 5 star for the seller.
Это второй заказ у данного продавца.Упаковка хорошая.Все работает.Рекомендую.
Watch super!!! all consistent with the description. the store advise!)
Great watch, comfortable and functional, the interface is not annoying. they left, a little less than a relative metal housing. Well
The store sent the goods quickly. track number is tracked all the way. the product itself is good, there is an additional protective film.+++++++
Very fast delivery and excellent product... user friendly and everything else looks good... Product came in a box...i will definitely recommend this 5 star store... Thanks seller...
Excellent store. The goods came quickly. I do not know how the clock will behave in the future, but so far everything is like it. I recommend the seller to everyone.
Все отлично, ребенку понравилось. Доставка 15 дней. Продавца рекомендую.
товаром очень доволен, как первые такие часы для ознакомления просто супер, продавец надёжный берите не пожалеете!!!!
Quality satisfied. I contacted the smartphone well. When they talked in public, they looked with surprise. Seller well done goods sent quickly, all the way tracked.