We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag klasssss. Very happy. The store is done
Very beautiful! Hard to insert the hand for zippers bit tight.
As always, all зачемательно, delivered in a week
For a long time, good quality
As always, goods on top. Packed all fine, inside the air bags, so little wrinkled bag during transport. Bag looks stylish and carefully, but at the same time it is very spacious. Shipping-1 month.
Superb quality. received in Indonesia after 2 weeks. highly recommended store
Bag in excellent condition, arrived very quickly (for 1,5-2 weeks). The quality is excellent
Order 11.11. Came in 4.12. Come with Actually earlier in G. samara (the city 3 days was) for a coupon of Ali and coupon store 1385р. all monitored every its paragraphs. I am very happy shopping! Seller sociable, also предупре6дил stating that parcel arrived. Packed well no bruises. Spacious, compact and very nice. Would recommend to order more for free
Shipping to Novosibirsk 10 days. Small Cute handbag. Enthusiasm provoked, of course, but the specs. Seller very responsible and responsive. Without waiting for the question, wrote about the status of shipment, a track number, informed of the arrival.
Super quality! The store sent immediately despite the heavy workload in black Friday! Packed perfectly! Accurate, perfect! Seller full! For the money, this bag is a miracle that!
All is very cool, and quickly
The bag is very beautiful. Full compliance with the photo, so your do not. Beautiful furniture. Very fast shipping Orel region: 25.11 ordered, 30.11.
Bag super! Shipping to Moscow 2 days.
Super Quality! Fast delivery! wife happy!
incredibly friendly, they are quick in replies ... just praise and recommend cooperation ... the product is very good and looks the same as in the picture