We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Different shoes. High Quality. The length of the foot 265 took 9,5. Sit tight volume, oblipku (wide LEg), the length of a small margin. Better to take 10 povsednevku.
Great quality and good size
Very, very high quality shoes!!! One thing… small size, 12 size is OUR 44, please note when buying, and a blast!!!
Shipping is very slow or product is good. Cushion very.
Very nice and comfortable choice the same your size :)
The product is packed to a good standard Product rating: Very good Delivery: Super fast 13 days from the date of booking Shoe quality: very good. Comfortable and springy shoe. Shoe size is 100% Thanks to the store for gift a pair of excellent quality socks and a pair of extra laces Excellent service and very recommended store
Excellent sneakers! Do not take the first time! Super quality! Soft and comfortable! Shipping 2 weeks! Guys Are Great! All made Of Quality and carefully! highly recommend Seller!!!
Excellent sneakers! Quality as always on top! Fast processing and shipping! All Is super! Seller recommend everything perfectly!!!
Sneakers super! Very high quality, order is several times, both male and female. Discount cost in 2760. The length of 22,5 feet, size 5 perfectly fits
Running a miracle. Gift socks and shoes. Buy. Super Quality.
Corresponds exactly to the grid. On my foot in 28 cm size 11 villages with a small margin (as planned). Well made. Sole fine absorbs and well-kept foot. The store sent the order quickly. In an additional gift put laces and socks (which is especially nice, the same color as the shoes themselves). As a result, for the money-excellent summer cross country running.
Thank You!!! Chic shoes!! Excellent Quality!!! The foot 23.5 cm took $5.5. Perfect fit, a small margin. Thank You for gifts!!! Highly recommend!!!
Ordered a 9,5 foot 268. Fit perfectly. Very soft and comfortable. The warm, dry weather.
Very happy with the purchase of the shoes! Great gift for the New Year son, take this product or not regret! Quality fire, as are worn in addition to accomplish your goal.
shoes is nice, light and soft material.
Sending lightning! Shipping 14 days to Moscow. Quickly change the size 11 US 10 US. Foot 27,5 cm took 10 US-just what the doctor ordered. Sneakers summer thin socks stock is not needed. There Is a slight smell of glue. The quality is very good. Thank You stores all clear!
As always, all good. Order the first time. Fits the description of goods and quality. Thank you for the gifts. Expect in black color.