We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Loved the telephone recommend the store. Very helpful.
wow.the shipment, the product! everything is amazing.i recommend this store for everyone
The Phone Is wonderful. All works. Just went to Astrakhan a month. Recommend to order.
Phone three weeks, normal flight. Tyumen for 18 days. Looks like new, but if you look in the charging socket, you realize that boo. Accessories included fake cheap, but basically they use particularly to occur. Because there is the original techno-charging on your tablet and original earphones from previous phone. Before sending the requested check battery phone, checked. We will use, good recovery phone.
The product arrived well maintained, and well maintained consulted all is in perfect condition.
Phone excellent, came in the original film and the box was sealed) Everything is fine, I like! Order
Very beautiful Arrived on time. Unit in great condition!
A good product. New housing, no scratches. Arrived in original box. Included-charger, earphone. THE store put a silicone case and screen protector. Checked in a few days. All functions. Updated IOS to 12 version. Ask seller version support LTE in Russia. Complied with the request. LTE works. Delivery about 20 days, track. Very satisfied, recommend goods and seller.
Thank You for iPhone, her husband very much.
As long as it works
perfect
Goods come quickly, thank you
Cellular Phone Wonderful Loved Arrived Very Fast is Not Taxed Will Buy More This Seller
The first view is OK, need to check how it works... Very fast delivering.
ok
Phone come in good condition, daughter like, she is happy.