We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag very much. Leather. The quality is excellent. Accessories super.
Excellent quality. Recomend
Bag is perfect. funky color-gray-dusty pink. packed notably-inside a few inflatable packages to shape. the fabric bag in bag, all in a box. it's all in perfect condition. Quality bags, all good, smooth lines, but in general all super. all Metal Parts Accessories Closed Thin клееночкой to prevent scratching. The hardware, locks also top quality. Organization of space inside the bag very convenient-all sorts of pockets I have in mind. AND yet in a gift exquisite scarf very nice quality stylish gray-white and black pattern. In General the next day sitting at work in a scarf and with new bag. I Am Sooo happy. Thank you for the tremendous is excellent goods, be sure to order has a bags! Definitely recommend!
Looks like the photo, made with high quality. Leather or not is hard to say, smell inherent in leather. Products no, but it is certainly not dermantin. IN general, a good product, good store.
Bag courier delivered, Very cool. Comfortable spacious, light, many pockets. Just wonderful. Recommend. Thanks for the fast delivery.
Bag really smart: noble color, stylish design, high performance quality seams and lightning, genuine leather. I am very happy! The parcel was well packed, bag I received in perfect condition after 18 days after order. Goods store recommend!
Very good. I LIKE IT. THANKS
Beautiful wallet, I am satisfied, shipping was fast too! Greetings.
Lovely handbag, real leather quality lines and accessories as always on top. This is not the first purchase, enjoy shop, бессомнения will buy more here
Delivery very fast. Delivered by courier. Quality is excellent. Recommend.
Handbag as the photo Service 6 days in M. about. color Is very good. beautiful. think it's one of the most popular…
Delivery fast. Bag very much. See how to work the installment.
Bags Super!!! The second time!!! Very worthy!!;
Waiting for the bag look. Order 10 Nov, and already 13 courier me her home. With the pre-specified what time I would be comfortable. A record! Never I received your orders so quickly. Nice, that does not need to wait a long time. Colorful bag, attracting attention. Quite roomy inside multiple pockets with zipper, which is very convenient. Madly in love color, is unusual and at the same time suitable for many things. Zipper hardware in the form of charming lisёnka. Happy and would recommend)))