We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice doll
From the doll daughter is delighted, the dream came true! Thanks for the suit!!! The order was accepted immediately and sent a doll, the store is recommended!!!
Beautiful and very fast shipping
Is very good
The goods are delivered but later than promised. Whatever it is, the order is satisfied. I recommend the store!)))
It's so nice, thank you for dress for our doll!
Everything is worthy. Delivery is super fast in a large package with 3 more orders. The store put to the doll a skirt with a top-fine is very pleased. Seller respect.
The doll came in 14 days. My daughter is delighted The store put his spare wrists with him And one set of beautiful clothes for her. I recommend the seller!
Pupae Super! Photo After caste. Do you want one of these? My Instagram @ blythe_outfit_blythe + 79067466929
Thank you daughter is happy, I recommend the store, the doll came as described
Photo to make laziness. A cat knocked at me out the window, I don't know whose. The doll is good, took for the sake of the body, because the body without the head is more expensive, this one is sold. P.S. I opened the window, the cat came up, I fed him, and then, this bastard, I fucked my cat.
Doll good truth hair is a little dirty and climb and so all the rules
The doll received, beautiful, but the head is heavy very and lowered down (although it can be so should be) in general, for such a price perfectly Prila whole
Me and like
Today I received my doll, ordered 8.04 and took away at the Post Office 27.04 super fast delivery to the Primorsky territory. To the store many thanks for the gift, very nice. The girl is heavy, the body without flaws, the hair is thick as in the photo. The package was a little crumpled on the way but the doll was not affected by the wrap was in the navel and the protective mask on the face. You can start working.
Great pupa! Only from different lot, but with the same price, we are so with the store and agreed!) I got to irk. OBL In three weeks. Packed in a box with a navel, a bunch of bags and face protection! As a gift, the seller put a set of T-shirt and Skirt. There was a small problem with the hinge at the left foot, but the seller quickly responded and explained how easy it was to fix everything! Hinges are easily removed and return to place if they are slightly heated, for example in hot water! I will order more!)