We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hair is super, excellent doll!
the doll was very accurate to the description
Wonderful Doll. Daughter loved. Sorry not green eyes. Recommend the store. Hair soft, but very embarrassed. Eyes change the 4 colors perfectly and the body has all movements. Arrived before the scheduled time
Long waited for sending (month), but the order did not cancel because. I ordered it at a bargain price. (2100r.) I was hoping for some bonus in the form of a gift, but only received a dress. The doll came a whole, trimmed her uneven bangs and turned out to be a beauty.
I'm very satisfied
The Doll arrvied intact and without any flaws. I love the long black hair and the smile is really cute. This time the doll took a little longer to arrive but I could always ask the costumer service if something is wrong. They where polite and gave me the information I needed. I really recommend that shop for blyth dolls, I never had a problem with them.
The order came in 16 days. Long because of the quarantine did not send. the doll is happy. The hair is soft, but it is worth washing. Eyes switch. Not critical foot defect. Included was a dress and sandals. Packing is wonderful.
Ordered a doll in mid-January, she came on February 15. she has a very beautiful face, has 4 colors of eyes: Blue (blue), brown, pink and gray. hair chic, pleasant to the touch, electrified. the tone of the face and body is noticeable, but for us it is not scary. fell in love with her at first sight. The clothes were ordered from the same store, everything was quality, only the jacket had threads, but we cut them. Thanks for the gift-red tunic and translucent blue shoes (did not fit on the leg) :)
Delivery is fast, packing is good. Very satisfied! You can save 4.5% from buying through the cashback system! Here is the link bit. ly/simple112 saving with each purchase. The link can scan with QR code.
Everything was well packed, arrived quickly and in excellent quality! I highly recommend this store and shop. Doll is beautiful
Beautiful thank you
This is already 12 doll from this store, great shop and seller! A small doll as a gift, there is also a dress, shoes and gesture brushes, hair on the head a lot. Thank you, I recommend!