We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you order received. Track tracked. Corresponds to the photo, but i did not like it. The photo looks more solid, but in the hands is not very.
Well-made, the Board
Finally I got it the bag is very nice for this price and it's look same the pictures but it took a long time to arrive it should have it at 2-4-2019 but I recieved it at 2-21-2019.
Hi! I was very hesitant but I liked it very well I received it :) Thank you very much for the store.
Velice Dobrá kvalita, fukční-velice spokojen
I would recommend this Shop and this clutch purse. it has a combination lock too. neat -o ...and it is all very nice to look at and soft to touch. looks like good quality. hope it will Wear well. my Second one. first one I bought in Yangon it was all Real Leather and very hardy. i've given it a Real workout and it still looks excellent so hope this one is as good. I Paid a little extra for faster shipping still took a Couple of weeks to Australia. store is good to buy from. :)
we got it earlier, thanks. it looks great
The delivery was a long two months, but it was worth it. The bag really liked, really leather, there is no smell of chemistry. A lot of pockets, even a combination lock on the clasp. Made soundly, all seams are even, the threads do not stick out. Shorter than their money is worth it. Seller advise!