We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice bag. Fits a 17 inch laptop. Smells funny.
The Magnetes of the bag didn't work properly. I opened a dispute and a partial refund was made. And a week ago I regretted having started to explode the philites. The bag is very, but I think I have a faulty product as a craftsmanship.
Genuine Leather, excellent workmanship, very well divided internally.
Excellent bag, much better than expected.
Bag as a bag. The seams are even. Of course it's not skin (and it would be amazing for such money...) Overall normal.
As described , good bag , good quality
Class! Very pleasant skin!
Delivery well oooochen long. Lost the dispute, and the next day received the order .. The bag to the touch is soft, came in a black bag, then a puffy film, then a rag bag, then the bag itself, and in it already inflated bags. Not wrinkled thanks to such a package. No smell. Looks the same as in the photo. I reduce the rating because of the delivery. Maybe it's because of that so it turned out that I ordered 11.11 (28.01 came).
The parcel did not receive, waited more than a month did not track. Opened Sport money returned
very nice product . little smell found .
The bag is good, but went to Ukraine for 2,5 months
I went without one week for two months in Arkhangelsk. very long.
Very happy with my purchase. It's very pretty. Good value for money.
The product had a distinct smell upon arrival, probably a gas to preserve it during travel, so it needs to be aired out for a couple of days before use.
I ordered a bag of light orange and came dark, I was satisfied, but I wanted another (((
The bag is excellent. Lots of space. Format A4 vlasit and still there is a place.
Size is a bit smaller than mentioned. Otherwise quality is good