We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice quality bag, Will recommend to others
Order 11.11, package will be delivered in 3 weeks of Russia. Over the years like this backpack, wait for the sale and bought came out he did for 26 $, taking into account the кэшбэка. The backpack is very much, is good, many sections, USB, combination lock, laptop 15.6 intermeddle without problems. Lock on the front side there and it is not so easy to open, need to shoot the, to get to the content. Also the front side for cloth felt pad, apparently cut protection. Recommend.
Good quality backpack good wraps around the back. Mac Book Pro 15 fit perfectly, with a small margin. Lots of pockets.
High quality! But a bit small. Can't store much stuff.
Buy a gift to her husband. A great thing. Thank You Very Much for quality products, bag looks very compact. IN a gift mouse pad
Very nice backpack
Very fast delivery, store recommend
All is super! It's as ordered. The pack good. Not bulky, 15 "inch looks compact. Seller in gift two mouse pad presented. Satisfied, the elephant!
Fast delivery, quality is very good, I liked, keeping good form. Quite well distributed weight, even heavy laptop, comfortable to carry. Not yet figured out how to change the code on the castle, hope can do here is. Thank You)
Backpack is pleasant to look at. Volume less than I expected. Really fit less than in my backpack ADR laptop. Quality is good, in my case, do not stick out. But the quality of the bad. The store did not communicate. Parcel after IML was 12 days, Lipetsk, while ordering of Moscow, and go from Moscow 5-6 hours. Parcel arrived in post office RF, rather than courier, but for me it is convenient. Mouse pad put. Ordered two different pack. Included two different quality and thickness of.
OH yes! Backpack Super!!! Quality Is really cool, very good. Happy purchase as ever. Choose, thought to take for 13 inch, because it is. Like the little, but took all MS at 15 and not lost. MacBook pro 15 breaks and a little space. All necessary stuff to work now it can carry. USB wire hid kormashek from which it sticks out as. No need for повербэнке the way it can vynyat and insert another if you need wire. Attached photo, that he would have wanted to see when choosing.
Backpack excellent! Recommend
hehe... very fast delivery... this is my third bagpack from KINGSONS..Thnks .. quality product.. highly recommended.
Very good quality.
Come for 13 days, that very quickly in view of the workload at 11.11 Quality as always on top. This is my third backpack Kingsons. As a gift-mat