We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Come for 16 days. Must have been a week earlier, but the SDEK was some delay. Cool bag. Stitched good, absolutely no thread sticks, all carefully. Inside pockets full, and between walls plump, dense. Zipper good, handle dogs funny-slightly curved, quite comfortable. Water Resistance not tested, but the fabric is smooth and dense.
Bag received courier. The kind of bag is very high quality, flat seams, reliable locks… Only the locks too small in size and so when you open the lock has to lay down and look for something to the touch… And a good bag. All as the pictures. Seller put in gift mouse pad… Goods store recommend.
Bag of high quality. Nice accessories, flat seams, thick padding. Thank You Very Much!
Backpacks are very cool. All sewn solidly, do not stick out. Backpack exceeded my expectations! Seller recommend!
Very good, cool bag
Excellent product, quality. My husband happy. Size and description. Seller good, honest, sociable. Recommend buying. Thank You Very Much.
Excellent bags!! Already ordered six bags two orders. This order is for some reason are detained in China, but after falling into Moscow was just for a day delivered to me in Petersburg express service. IN any case, had to wait at least a couple weeks)) Like bag-holds its shape, would be optimal for carrying size documents A5. Zipper short. There Are three branches: the outside, on the back and in the middle. Inside compartments have extra pockets-class!!)) Bag looks stylish, version unisex))
Сумка отличная, фото не передаёт этого. Отличная фурнитура, ооооочень много карманов, для меня это важно. Плотная водоотталкивающая ткань, очень хорошо сшито, нитки не торчат. Продавца рекомендую.
Качество шикарное! Все швы обработаны, молнии отличного качества. Материал сумки водостойкий, качественный, плотный. Внутри отделов много кармашков. Спокойно поместится планшет. Продавец быстро отправил товар, отвечал на все вопросы. Сумка была упакована в фирменный пакет, с фирменным ярлыком. Доставка очень быстрая- неделя. Эта сумка будет служить очень долго! Она не только качественная, но и функциональная, вместительная, презентабельная.
Simple bag, courier?! I just shocked. Great bag, for me, it's basically what I wanted. Wall thick enough to carry the tablet. Stitched rovnenko, or that no where does not stick, either inside or outside. The quality is excellent. Seller recommend.
Very high quality bag. I liked. Despite the size is very easy in contrast to the same size leather.
Good quality and fast shipping!
Very good bag. Made with high quality, a lot of pockets and compartments. Delivery fast. Recommend product and store.