We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
such an awesome Running shoe. Great fit and comfort.
High Quality. His Son liked.
12 size on our 45 is this model is rather butt, probably will not wear
Sneakers fit in size, quality content. Very light
Good shoes, too rag, on my 285 cm ass (half a size malomeryat). Light, good-looking. The chip is present, not tested. Track tracked partially came quickly (2 weeks before the separation). The price/quality recommend
Very fast shipping and great service, good quality product, the chip doesn't work, but the store took care of it very fast and shipped a new chip. Will update if the new chip is works.
Cool running shoes, lightweight, comfortable. Recommend store.
Beautiful shoes models teşekkürler.
Excellent running, jogging and for training in the fit! Your size is selected according to the grid is perfect. Crumpled box delivery, but the shoes are not affected.
Goods arrived. Be tracked. As the store suggested size, all size. Seller sociable. Thank You. Items come quickly. IN Лесосибирск less than a month. All works.
These shoes fit me like a glove. This is my second purchase.
All good, appropriate size, fits the description. A little familiar soft tongue in sneakers. The sneakers lightweight and comfortable, insole is soft. Order two pairs, in one chip is not working, he did in principle is not needed, but still, for that money was taken? Make the normal models, without these chips and normal size, atoms even 12.5 (30 cm) it is difficult to find the rules the price Those who have a good medium size feet…
Looks very decent shoes. The size of my 290 took us 11.5. Can say, back to back. Think 12 would be more convenient.
My size Rus. 43, took 10,5-Super, European I take 10,5.
Received the parcel for 32 days. Is fully consistent with the site. Shoes come, got good. Wearing our size 42-43 shoes took 10 size. Light comfortable, chip works, but from which the chip is not understood, it kind of molded
Excellent quality. Receive more than once.
A bit too small. Take 9.5 wear 41.5.