We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order in Belarus after a month. Seller sociable, did the delivery. Thank you very much for your good work! Bag of good quality, fit the description. Large Size I wanted. Spacious and comfortable to use. Many pockets, all can be placed. The length of the handle is also normal, even in the winter coat can be worn on the shoulder. There is a long handle, but I did not use it more. Product quality, not regret that bought. Thank You
Thank you!!! Bag good, smooth lines, spacious, has a long handle, but can be worn on the shoulder and short... delivery month in Forest Sverdlovsk region... send gifts, very nice.
Ordered 24.11, received the post 24.12. Just like in the description. Seller put a present. Bag big shoulder dress, zipper and all iron gold color, as they wanted. Long Handle included. Bag is not smooth, шершевая. Everything is fine, thank you!
Прадукт very good quality. Delivered in целасти.
Items like. My mother took a gift, in time for the holiday came. Seller put gift, nice.
excellent handbag! really loved it. many pockets. exactly as described
Bag to East Kazakhstan came after three weeks. Good bag. Seller sociable. To, unfortunately, there was no bag coffee color, discussed to substitute for another color. Put two gifts with lavender sachets and knot good luck.
Thank You Very Much! All came well, thanks for gifts! Cool bag, spacious! Seller recommend!!
OK. You can take. The price is too high.
Bag quality is great!
This second this model. All like, are satisfied. Worn perfectly. Long Handle is not needed, short garments suitable, not fall. Leatherette good, winter will not crack.
Very satisfied with the bag super. All items are wrapped in cellophane all carefully. AND gifts from pradovtsa. Огромромное thank you. All the 5 + + +. Advise.
Good quality bag. Brought home. Delivery very fast. All davolno
Great bag. all the very carefully. store sociable. ordering Coffee color it was not. we were asked to choose other color. take the black. Posting for 14 days.
Very long long commodity, because sells said that in Russia stock, примнрро sent a week. Very good quality bag, Put The gift Bought for 1600 about, came a month
Bag very like, fully consistent with the description. Smooth lines, locks work, factory production and packaging, have branded bags and small gift. Delivery in time, track on website SDEK. Seller and goods recommended!