We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good , like it
Order miss the 24/11 and reach 05/12 super fast… They are very comfortable recommend
Shoes very good, light. Second pair. Very happy. My size 39, fit perfectly.
Really is very good, bought my wife she loved, the weight is really fantastic light. Great finish. All good, arrived quickly TB, counted with the lucky!!!
Very satisfied with the shoes. They are very light and super comfortable. Very good quality.
Excellent store! Good shoes! The date of receipt of the Israel held last month (this is due to the holidays). Second time-love the shoes! They weigh nothing! Very light and soft, high quality and not smell-Perfect! First, black, wear the ninth month-very happy! Now gray ordered. Think want some more color order… Dealer put socks! THANK YOU VERY MUCH!
Hand dydis yra 41,5 go pirkau iš jų lentelės 9,5 Tai galėjau drąsiai IMTI 10. šiaip patogus kokybiški Tik labiau skirti laisvalaikiui. Ne Tikrai begiojimui.
Order came in two weeks. Sneakers comfortable and very light. Recommend store.
Very nice. I strongly recommend the store.
Good slippers, QUALITY and comfortable. Following the instructions the measure is correct. Fast shipping, have come in 13 days despite making the order 11.11. Charge other for a sister in law. Buy More. Recommended.
Highly recommended nice quality nice and good furniture product finishings and Super comfortable
The Seller is done, sent the goods very fast, sent 26.11 received 7.12. Good shoes, take lessons for easy training, daughter already ran into them, said, comfortable. The same was a small spot, will try to wash
Delivery fast. Description and photos. Dimensional mesh back.
The latter is running in this store. Running Shoes white, light, very comfortable. Delivery very fast, packed very well. Reliable store. Store prosperity.
Welcome! next order at the store. Moscow Went 17 days. Track to track all the way. Packed safely, no damage. Sneakers with good ergonomic insole and sole of этиленвинилацетата (EVA, EVA). Eva Material is fine to keep warm and not "cold" leg as rain. Light, comfortable, looks interesting. No chemical smell, stitched good, comfortable breathable mesh with small holes on top, traces of glue in the joints of the material with the sole-are present, but only slightly. Size 9 40.5-41 (foot length 26 cm.). Take a, erased without problems. Seller always in touch, conditions are carried out in full. Recommend this shop and store!!! ☆☆☆☆☆
Was VERY fast
LOVELY AND ARRIVED SUPER FAST