We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as described came in registered pacel. Quality is good. Shoes are comfy. Narrow snug fit.
Got my alternate mixes. Upper shoes fabric, more like tight socks, made one photo, to have at least about understand what it was about. There is a standard smell-disappears for a couple of days on the balcony. All good прокленно, just say прокленны, don't wait stitched for the money. Chart corresponds to American, his 46 usually take 12.5, get a little personally it's better than the butt. For Russian buyer-ideally take your American size minus half-Get what you need. The summer and gym is a great option. Gift socks and put… Behold, baseball cap!!! Baseball Cap quality is so, but still nice. Do not take onemix as shoes for the season. Shoes Pretty inexpensive (if you take on the shares and sales), comfortable, the legs are really rest, but do not expect them to сверхдолговечности, especially if a lot go, and even on the pavement. Satisfied with the purchase, shop thank you.
I'm already buying 8 times from the mix. Outstanding quality! Very comfortable! I recommend everyone!
Again the transport company my very poor country. He had to go and get it to the office
My leg 242 long and very wide high-rise, ordered 39 6.5 us, A good length and width fit well, but the rise in shoes squeezes the foot, hopefully spread. The store also put gifts socks and bag. Sneakers recommended
Very nice tennis, have variety quality in its development, the order to Mexican came in about 26 days "very fast" good furniture product and good store, reliable. :)
Buy ASE little other model slippers onemix and the size fit me, as in this model is a little tight, otherwise this foremost well, thanks by the gift
DHL delivery very fast!!! Products comfortable, color it is nice and store very pleasant Rest 'y a gift in addition many thanks
Wow, these shoes are very comfortable! Delivered to Europe in 8 days!
Good shoes, lightweight and comfortable. A See time. Fast delivery.