We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good quality, nice size!
High quality backpack. Fast shipping. Good store.
Wow, this is a very good quality and firm backpack. I very much recommend this backpack. I also had to pay customs which is a bummer but even after that I think the bag is more then worth it. Thanks Tigernu.
Got a month later after order. Backpack good. The picture strip looks red, and actually orange, but still looks good.
Beautiful, sturdy bag. Are there fat happy with it.
Backpack is very good durable apart from the fact that there are code lock it more and fastened front for weight distribution is so as I wanted to Thank You store comma goods recommend.
Very good quality
The quality is excellent. The fabric is very thick. Backpack roomy, perfectly holds its shape and adjacent to the back comfortable, soft. The reliable. Worth the money. Recommend.
Backpack to Дмитрова went 2.5 weeks. When he arrived at the point of delivery (i was waiting for Home) SMS number not my order, so I didn't even know that it does. The backpack is good, like her husband. Bag as a gift.
Highly recommend! Quality fire! IN configuration USB without lock on the backpack, there are separate lock
SUCH A GREAT BACKPACK. This is so legit and nothing like normal crappy Aliexpress level quality of so many of the items sold here. Shipping was weird though. Took one month and when it arrived it got to the post office and I got no notice about it and the status on the local track and trace was “delivered” as if I already got it, if I would count just on the Aliexpress tracking status I’d still be waiting for it to arrive.
Bag convenient, effective very, looks small but there is a lot of space for storage. Top quality best and comfortable very strongly recommend!
Excellent product quality, shipping from Russia, honest store! Recommend!
Just received, not worn, all tested makes a very high quality, many useful compartments, which can be used or not if it is not necessary. Satisfied With the 100%. To Смооенска 30 days.
Very good product! Seems to have a good finish. Arrived within 12 days. Hope it lasts a long time!! My thanks to store!!
It took a little longer than expected, But suitcase is very good, quite wide and with a protector for when it rains
Bag of good quality, store fast send the order. Thank You for good service.