We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to sverdlovsk region. super! -only 10 days!. the packaging is decent, everything is whole and unharmed! asked the store to send two orders with one parcel, and did and not even much wrinkled!. the quality of products is beyond praise, the fabric is dense, the seams are quality and smooth, the locks are reliable, the chemical smell is completely absent! The number of pockets and compartments just pleases, well, very comfortable backpacks! 5 +++++ the seller and the goods, definitely recommend to everyone!!☺☺☺☺☺
Lovely small backpack!))) Prishol fast mail Thread does not stick out Quality super!))))
Younger son got today his "backpack" --- big and happy eyes say better than words! A small backpack came from china-2 weeks. everything works, opens-closes easily! Factory china! You won't regret it! Take it!
Great quality .. love it!!!
Awesome backpack. The charging cord works. Quality is wonderful. Thanks to the store. I recommend.
Super snel top
Backpack class! Got to kursk in 3 weeks! Very durable!
Excellent! Material Quality and appearance is as good as in any top-brand bag. Super pleased! 14 days to Israel.
Excellent backpack, i recommend. i learned a day in peter
Everything is chic, the quality is at an altitude, for such a price there are no analogs in russia, the materials are dense, the locks are durable, in general i advise
This item is much better than 5 stars. Once again i was convinced of the highest quality of the manufacturer of the brand tigernu-in my opinion, this is a world-class brand in the budget category. This bag, although small, but has all the attributes of a large backpack (also bought from this store). Even a little more convenient due to the options for changing straps. Accessories and lining-all branded-when the manufacturer is not afraid of this, then guarantees. Three phones, documents and keys-all in their places., i counted 9 pockets, and the back-for the purse-also rfid protection. The only thing that surprised me is a very long usb cable-it is clearly not suitable for this bag, i'll think it can adapt something shorter. Delivery from china to tula took three weeks. The seller is very attentive, willingness to help is present, thanks to him. All my friends quality, now two things, really liked it. I recommend
In appearance-stylish and high-quality, neatly sewn.
Thank you very much very fast delivery gift super