We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great bag. Convenient for transportation. Of course not, that form does not hold, but it does nothing.
As always, excellent quality! Take, probably, tenth bag. Enjoy yourself and donate friends! Recommend product and store.
Super Fast shipping!!! For 6 days, order is the fastest, which I got from Ali. Bag excellent, high-quality material, it is huge! For pictures easily slipped 2 women's down jacket. Definitely recommend! Guys well done!!!
It 'S quite quickly 21 day after payment, track track part, packing bag, It is in perfect condition, consistent with the description. The first impression for 50% discount You Can Take :-)
Voronezh for 3 days. Well packed (shame upon receipt won't). Seller, and not the shopkeeper. Thanks him and Ali for good work! Product: me like that u like, namely, foldable bag in addition to the case increases as travel luggage. The most! The question would, if first "held in the hands of"? My answer-YES! But again as a concept of the "what if". Bag really not bad. The price to 10 $ is unmatched, 16 $ (my purchase) version is not bad, but… You can search. Thanks to the manufacturer with a wish to minimize cost the same quality!
These bags are decent quality, and I couldn't have expected anything more for the price. I am satisfied with the purchase.
Fast shipping, very light bag, small when packed.
Come for a week. Everything is fine, but at first glance hlipkovata. Time will tell
1 week shipping to EU/NL, good bag easy to fold, strong material and durable zippers.
Just like in the description. Excellent!!!
shipping courier mint hard bag looks that only shortcomings, it is inevitable but because of design
all has surpassed the waiting! with this new namely four (two large side, for shoes inner end with roomy very insulated). size long also expected to be much more! material quality and super! foreign намёков defects and no any smell! excellent!!!
bag good. russia shipping fast. good quality material. not sure таскать kettlebell.