We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product description. Seller fast forward. Product quality is good. Delivery fast.
Transaction perfect!!!! service, product… Recommend.
Headphones like, store also!
Наушнмки received, but that's in 52 days it's
Parcel reached 10 days to SF. Headphones in ear fit tightly, do not fall, but you have to get used to the hook and adjust properly worn. The Sound Is not very: a little top, have wheezing, but there is a decent bass and for the money is quite a good option.
Уши хорошо держатся, звук нормальный, жалко что батарейки хватает на 2 часа. Коробочки хватает на два заряда. В принципе Нормас
Nice, but call setup for sound. The high volume писчат.
The Goods arrived in good condition. The store is responsible for two to four days, but think that it is OK) product was 2 months or monitor!!! (((this is the only thing that
Good ~~ ^ ^ both sides sink well fit four key Shipping weeks jams
Everything is fine) Sound is strong enough for miniature headphones-control is not difficult. Very comfortable to sit in my ears + A box there are different size gum extra and cheholchik base) test today is the first day really pleases. Thank You store) it's fast, well packed) Do not scratch. All plenochku транспортеровочных. IN general, my score 5-plus. THE other are the same, for two months-nothing to regret. In fact he advised the headphones)
superb sound. very fast delivery to finland
Wow wow and one more time wow !!! Arrived fast, packed nicely, very simple to operate. Very steady in the ear and not falling. And most importantly hear really really good. Sound is quality. And the power is strong. highly recommend
Headphones I liked, convenient use. only one auditory channels narrow for the smallest standard амбишуры is not very convenient. youTube look-sound is not delayed, communication becomes and the 20. lowered due to the fact that the store have cost excluding discount, which is why the Customs headphones twice visited the manual inspection. packaging is not opened.