We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All the rules, sound decent!
Best headphones I have ever owned! The only problem is not enough buttons and no usbC to jack cable, but thats what everyone is saying. Other than that, i dont have any problem with them.
Looks as described - Will see how good it works in practice... The headphone is coming with an app to run white-noise and pink-noise for burn-in. The scratch-sticker says it is a original. It works and runs for more than 20hours (white-noise) from the beginning. So far - so good ! Value for money it seems It connects with IOS12 & other devices quite well
I love it/ It covers the ears completely and it's very comfortable. It don't bug the ears or the head. It's not too tight or too loose. It's the perfect size. The sound is smooth and relaxing. There is no noise in the audio. It's a clean clear sound. I'm very happy with it.
For the money-a great thing.
excellent for this price. very comfortable on the head. sound quality is good. i thought that ANC will be better but I think it's satisfying. you should be aware that the cable type C and doesn't have audio cable. so I need to buy adapter for my xiaomi redmi note 5 pro. All in all- it's good headphones.
Excellent packing, product not fully tested but looks promising. Earlier Bluedio products worked fine. Good quality
very good headphones, I very satisfied
it didnt work but i got a refund
Excellent. Carefully packed. My 7th purchase from Bluedio. Will definitely buy more! About the Active Noise Cancellation, it's amazing technology. Yes there are Personal Protective Equipment out there that can do the same but they cost more! A similar Peltor would cost $200. The ANC works better and faster than most branded PPE out there.
Excellent! To The Barn in the past month, packed well
Super ideal combination of price and quality. for the benefit of the quality of the
Thanks to the store, the good was perfect as the description, but the bluedio company they need to stop the noise button it's ridiculous.