We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Headphones are very good. Thank You Very Much! All great!
Headphones came quickly, thank you! Very cute, took for his daughter, included 2 cable and manual
Headphones are not (((
Headphones are quite good… well packed. Sound good. Phone seamlessly connects card works charging works battery is weak and the only negative headphones as it seemed rather weak this arc headphones that to the ears presses.. It would be a little tighter then better would be a so head does not fall Thanks to the store.. Order guess is if you are not interested in professional headphones with sound.
5 stars because that description. So the product medium. Can only compare with wire plugs. In these ears medium and high frequency complete crap. Even the equalizer does not help much. Bass hammer fine, yes. Later aux-провод, which included, the sound quality is much better. Battery 480 milliamperes is, but how much time work-will not say, landed more. Come with half-charge, after hours listening and жмаканья buttons and left half. My ears are not лопоухие like the standard, but after half an hour discomfort appear. In short, decided to sell.
Courier brought home, delivery fast. Take three headphones. Very cool thing.
26.12 and 10.01 were ordered. THE shock-first time so quickly. Item as a gift. Packaging is.
Excellent! Very quickly.
Faster without complaints
Order reached 10 days to Belgorod, delivery, all match the description. Slightly dented corner packaging, but the product is not affected, all together. Headphones work fine, sound volume, Bass. Thank you!
Package in Novosibirsk stock spent 10 days. Courier arrived unannounced calling for 10 minutes before. For it to remove to store star so as not to work with this company IML. Headphones relevant statements by the seller. Bass in my opinion much. But it can fix the settings on your phone. Bluetooth works well.
Delivery in about two weeks. Buy a second time, service and quality content. Excellent store! The speakers-use predominantly Bluetooth, wire works too. Radio works, but in an apartment with noise, card not tested.
Long gone minska, possible new year. Sound standards, small in size ears. Need small ears, and so are superimposed on them.
It was just what I needed thank you